Through an innovative business model, we greatly reduce costs to benefit both customers and interpreters. Customers pay less while interpreters earn more, enabling us to deliver high-quality services at affordable prices. Our patent pending approach allows us to maximize value for all.

Pay only for what you use. With no hidden fees, our service is simple and worry-free. You will never see setup charges, monthly fees, or recurring costs. We believe in transparency - so you can use our platform affordably and only pay for what you need.

We are confident you will love our service, but the choice is yours. If you are ever unsatisfied, you are free to use another provider at any time. We do not lock you into contracts. Our goal is to earn your loyalty by consistently delivering an exceptional interpreting experience. Give us a try, and we think you will become a customer for life.

Access our platform seamlessly on any device with the Chrome browser - no app installation required. Whether you are on a desktop, laptop, tablet, iPad, iPhone or Android device, simply login to our website to get started. Our hassle-free web-based application means no IT involvement needed. With secure access across all your devices, experience the freedom and convenience of our on-demand service anywhere.

Use your preferred tools - no need to change workflows. To access our service, simply join through your existing telehealth platform with camera off or call in via any landline phone. Seamlessly integrate on-demand interpreting into your current system without disruption. With flexible access options, our solution fits right into your routine.

Our interpreters connect with you directly using HIPAA-compliant telehealth platform for a secure experience. We never handle your sensitive health information - for full details, see our Terms and Conditions. By facilitating the connection between interpreter and patient, our platform allows for confidential communication in PHI/HIPAA data. You get responsive, professional interpreting services while maintaining health information privacy.

Easily integrate our interpreting services into your telehealth visits. To connect an interpreter, simply send them your telehealth meeting link at any point during the visit. Our flexible on-demand access allows interpreters to join your virtual sessions seamlessly when needed.

Get instant access to interpreters for 10 popular languages - just provide a quick minute's notice before your session. For less common languages, we recommend booking 24 hours in advance to ensure interpreter availability. With easy pre-booking, we can accommodate over 40 languages and ensure you get connected with the right interpreter for your needs.

Our video remote interpreting (VRI) delivers significant savings compared to over-the-phone interpreting (OPI). On average, VRI sessions are 20-30% shorter than OPI, keeping your costs low. Customers also strongly prefer the convenience and connection of video over voice-only calls. We provide responsive, professional VRI services in all languages, so you can save time and money while maintaining high interpretation quality. By leveraging video technology, we drive efficient and effective communication.

Request your preferred interpreter anytime they are available. Simply remember the interpreter's ID and search for them directly in our platform prior to your session. As long as they are online, you can connect with the same interpreter repeatedly for a consistent experience. We make it easy to build rapport and maintain continuity by booking your go-to interpreters on-demand.

Not yet. At this time, we only offer video remote interpreting as we believe it provides the best value and convenience, especially with our highly competitive pricing. Compared to over-the-phone interpreting, VRI delivers shorter session times, more engaging communication, and greater customer satisfaction - all at a lower cost. As we continue innovating to make interpreting as effortless and affordable as possible, we are focused on perfecting our VRI service.

Getting started is easy in just two steps: Create your account by signing up with your basic business information, then drop us a quick email at contactus@interpretown.com once registered. Add your team members, set up a payment method, and you're ready to connect with an interpreter on-demand. With this quick signup process, you can be up and running with seamless access to our interpreter services in no time. We've streamlined onboarding so you can start using our platform right away.

For easy pre-booking communication, you can email interpreters directly through our platform without revealing personal contact information. This allows you to coordinate promptly and conveniently with your scheduled interpreter while keeping your email addresses private. Whether you need to send appointment details, notes, or materials to review, our secure email system enables seamless collaboration leading up to your interpreting session.

Follow these tips to optimize your interpreting session: Speak up and position your device closer to effectively counter microphone voice dropping. Use clear, everyday language instead of industry jargon for smooth interpretation. For long forms, share your screen with the interpreter so they can follow along efficiently. Simple adjustments like these significantly improve audio quality, clarity, and overall interpreting speed. By being mindful of volume, speech patterns, and visuals, you’ll get higher quality service and shorter session times. We’re committed to equipping you with best practices for working effectively with interpreters.

The most commonly available languages are Spanish, Arabic, Cantonese, French, Japanese, Korean, Mandarin, Nepali, Russian, and Vietnamese. Interpretation in these languages can usually be arranged without notice.

We can provide interpretation services in the following additional languages: Albanian, Amharic, Armenian, Bengali, Bosnian, Bulgarian, Burmese, Cambodian/Khmer, Croatian, Farsi, German, Greek, Gujarati, Haitian Creole, Hindi, Hmong, Italian, Karen, Kurdish, Laotian, Lithuanian, Oromo, Pashto, Polish, Portuguese (Brazil), Portuguese (EU), Punjabi, Romanian, Serbian, Somali, Swahili, Tagalog, Thai, Tigrinya/Tigrigna, Turkish, Ukrainian, Urdu.

If you need an interpreter for a language not mentioned here, please contact us as soon as possible so we can try to accommodate the request. The more advance notice we have, the more likely we will be able to arrange appropriate interpretation services.